These are the problems Palworld server owners run into most, and what to do about them.
Lag, high memory use or crashes
- Palworld's memory use grows the longer the server runs. Schedule a daily restart on the Schedules tab with the step Restart the server. See How to schedule automatic restarts, messages, backups and updates.
- Big bases, many Pals per base and a high
PalSpawnNumRatemake the server work harder. See Available Palworld Server Configuration File Parameters. - If it keeps running out of memory, your plan may be too small for your world and players. Pocketpair has recommended 16 GB of memory for a dedicated server. Open a ticket and we'll help you pick a plan.
- Some servers run better without Palworld's multithreading launch options. If yours lags or crashes, open a ticket and our staff can try it without them.
- The Troubleshoot tab checks memory, CPU and ports and reads the console for errors. See My server won't start or keeps crashing: using the Troubleshoot tab.
Players can't find the server in the list
- Check that List in community servers is on, on the Startup tab. Players search for your Server name.
- Steam and Mac players can skip the list and connect by address. Xbox, PlayStation 5 and Microsoft Store players can only use the list. See How to connect to your Palworld Server.
Players can't connect after a game update
Players on a newer version than the server can't join until you update it. See How to update your Palworld server. Xbox and PlayStation versions can arrive a day or two after Steam's.
Mods stop working after an update
Game updates often break mods, and an outdated mod can damage a world. Remove mods before you update and add them back once their authors support the new version. See How to add mods to your Palworld server.
Characters reset after moving a world
When a world moves from co-op or another server, players may have to make new characters. See How to import your pre-existing Palworld server world.
Backups
Make a backup any time on the Backups tab, and schedule them on the Schedules tab. Your plan sets how many backups you can keep. When it's full, the oldest automatic backup makes room; backups you make yourself or choose to keep are never removed for you. See How do I backup my server?.
Need help? Open a support ticket and we'll take a look.