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Control panel says my Rust server is online but I can't connect

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If your Rust server shows as running in the control panel but you can't connect after several minutes, it's most often one of these:

  1. It's still loading. Rust takes a few minutes to load the map, longer on the first start of a new map. The Console tab shows when it's done (Server startup complete).
  2. A Rust update is out. Players on the new version can't join a server that is behind. Click Update now on the Steam update bar at the top of your server's page. uMod or Carbon is put back on for you after the update, so your plugins keep working.
  3. A plugin is stopping it. Look at the last lines on the Console tab for an error, and remove the plugin that caused it on the Plugins tab.

The Steam update bar at the top of a Rust server's page, with Update now

The Troubleshoot tab checks your server and its console and says what it found: see My server won't start or keeps crashing.

Need help? Open a support ticket and we'll take a look.


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