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Knowledgebase

How to connect to your server's FTP

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Setting up Filezilla (Windows and Mac OS)

1.
Β Log into the server control panel atΒ 
http://cp.chicagoservers.co.

2.Β Navigate to the server you want to access FTP of.

3.Β Now what you are looking for is the FTP info for that server. It will be in the format IP:PORT



* Make sure you specify the port of 8821 when connecting with the FTP program.

** This tutorial uses FileZilla as the FTP program. Any FTP program will be able to connect to the server. Download FileZilla Here.

4.Β Open upΒ FilezillaΒ and click the small Site Manager icon in the top left corner, or go toΒ File > Site ManagerΒ in order to open up the Site Manager.

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Quick-Connect Method:

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QCwploG.png

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From here, you can enter in the host (Your server's IP) along with your control panel username and password and it should connect right away. Any messages about insecure connections can be ignored.

*We do not have SSL certificates on our FTP servers, nor do the majority of other hosts out there. Any security warning messages that appear can be safely ignored. Our customer portal and control panel which handle customer information are protected using 256-bit protection for all connections.

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Traditional Full Step Process:

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1.Β Click theΒ New SiteΒ button in theΒ Site Manager.

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2.Β Now you just need to fill in the information as you saw previously. ForΒ Host nameΒ use the IP you acquiredΒ from FTP details, same goes for theΒ Port. As far as theΒ User nameΒ andΒ PasswordΒ simply use the same one you used to access the TCAdmin panel.

To connect simply press theΒ ConnectΒ button.

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3.Β Now you will be able to see your server’s files.Β (1)Β is the files on your computer, andΒ (2)Β are the files on your server. If you happen to have more than one server and they happen to be on the same node, you will see a folder for each.

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NOTE: You may need to "Show hidden files" (files and directories that start with a period such as .local) within your FileZilla program. Enable it via Server > Force Showing Hidden Files.

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CFEuSAF.png

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