An SFTP program such as FileZilla, WinSCP or Cyberduck lets you move files between your computer and your server. It's the fastest way to upload big worlds or mod packs. ChicagoServers uses SFTP, not FTP: a plain FTP connection won't work.
Find your SFTP login
- Sign in to the control panel at panel.chicagoservers.co and open your server.
- At the top of your server's page, next to Connect, the SFTP details show your host, Port and User, each with a copy button (the password is your panel password). Click the ? at the end for step-by-step instructions for FileZilla and WinSCP, filled in with your details.
- For the folder too, open the Files tab and click SFTP. The SFTP access window shows your Host, Port, Username and Folder.


- Host and Port: copy them from the window. The host isn't always the same as your server's game address, and the port is usually
8000(not 21 or 22). - Username: usually your control panel username. Copy it exactly as the window shows it.
- Password: your control panel password. SFTP doesn't ask for a two-factor code. If you change your panel password, SFTP uses the new one within a minute.
If WinSCP or Cyberduck is installed, Open in WinSCP / Cyberduck in the SFTP access window opens the connection for you. FileZilla doesn't open these links: connect in FileZilla as shown below. You can download FileZilla here.
Quick connect in FileZilla

In the bar at the top of FileZilla, enter sftp:// followed by the host from the panel in Host (for example sftp://203.0.113.25), then your username, your panel password and the port, and click Quickconnect. Without sftp://, FileZilla tries plain FTP and can't connect.
The first time you connect, FileZilla asks whether you trust the server's host key. Tick Always trust this host and click OK.
Save it in the Site Manager

- In FileZilla, open File > Site Manager and click New site.
- Set Protocol to SFTP - SSH File Transfer Protocol.
- Enter the Host and Port from the panel, set Logon Type to Normal, and enter your User (the username from the panel) and Password (your panel password).
- Click Connect.


Finding your files
The left side of FileZilla is your computer and the right side is your server. You land in your home folder, with one folder for each server you can use on that machine. Open the folder the panel shows under Folder.

Files and folders whose names start with a dot (such as .config) are hidden. To see them, choose Server > Force showing hidden files in FileZilla.

- Stop the server before you replace its world or a config file the game rewrites when it shuts down.
- While an install or update runs, the server's folder is read-only over SFTP. You can still download from it.
- Sub-users with the Files permission sign in with their own panel username and password.
For small changes you don't need an SFTP program: see How to use the Files tab (file manager).
Need help? Open a support ticket and we'll take a look.